There are several drivers for the adoption of chat-influenced conversational tools and their replacement of less-conversational communication tools, and their rise…
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Context is king: accelerating productivity through context
CEOs are hoping for another boost in business productivity, but they can't expect people to work much more, and their employees…
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The modern workforce, part II: new tools change IT
We have moved into an era in which we simply cannot do our jobs without the tools originally envisioned as supporting…
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Social first-quarter 2014: analysis and outlook
Ubiquitous connectivity, file sync-and-share, and a new generation of office apps continued to disrupt the modern workforce during the first quarter.
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The modern workforce, part I: supporting productivity with mobile, BYOD, and cloud
IT decision-makers must better understand the modern workers they’re supporting in order to make them more productive and better aligned with…
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A new charter for HR
The concept of HR must change to support an increasingly distributed workforce that operates socially in increasingly ad hoc teams.
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Social fourth-quarter analysis and outlook
Zappos adopted Holacracy, content became further unbundled and consumerized, and Microsoft tried to adapt.
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Tech trends for 2014
As the year winds to a close, the Gigaom Research curators set their sights on 2014, and share thoughts on what…
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Social third-quarter 2013: analysis and outlook
The third quarter of 2013 was a period of continued consolidation in the enterprise social and work management markets. This quarterly…
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The future of work: new paths to productivity
Work has profoundly changed in recent years, but most people haven’t completely assimilated to what has already happened: We are operating…
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Social second-quarter 2013: analysis and update
During the past few months, many of the trends that underlie the social transformation in business have accelerated, like the rapid…
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Social networks will displace business processes, not socialize them
“Socialized business process” — the idea of adding social tools to traditional business processes — is unlikely to work in the…
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