In today’s business world, that presents a problem: The pairing of large files and email takes its toll on speed and storage capabilities. Access and tracking have become more critical as workers go mobile and teams and projects assemble on an ad hoc or distributed basis. In short, the need to adapt to these changes and others by providing tools that are simpler to use is essential for businesses.

This report, based on a recent survey of business managers, highlights some of the problematic areas around business content collaboration, and it provides some options for working through them. Managers’ business objectives, pain points and feature wish lists strongly indicate that easy-to-use applications and services with roots in email, document sharing and file syncing will play an important role in collaboration in the future.

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The current norms and practices are increasingly coming under direct assault by a myriad of social and technological forces that are rapidly eroding business as usual. To be competitive and successful in the future business world, individual workers and entire organizations and firms will have to master new skills in the data sciences and the ability to work in a cooperative or collaborative fashion (in contrast to competition’s being the primary driving force). These same tools may ultimately transform not only how work is accomplished but also the form of the organizations themselves.

Further, at the heart of the future of work and the future firm will be the role of information and how we collect it, manage it, share it and ultimately move from data to information and knowledge to the wisdom that will drive the next generation of innovative products and services.

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